How Can We Help?

Frequently Asked Questions (FAQ)

  • General Questions
    • How do I sign up for Raw Bites box?
    • How do gift subscriptions work?
    • How does Raw Bites choose what is in the box?
    • Is everything in the box certified organic?
    • I love this product. Where can I buy it?
    • We are a health food business. How can we partner with Raw Bites?
    • Can I just try one box?
    • Can I choose what is in my box?
  • Membership & Billing Questions
    • How do I change my payment information?
    • How do I update my address?
    • What is your cancellation policy?
    • Am I eligible for a refund?
    • What payment methods do you accept?
    • If I cancel, will I still receive all my boxes?
    • How do I cancel my subscription?
    • Where do I download my latest invoice?
    • When am I billed?
  • Shipping Info
    • What courier do you use?
    • How do I track my order?
    • Do you ship anywhere in the Philippines?
    • When will my Raw Bites box arrive?
  • Points & Reviews
    • How does the reward point program work?
    • How many points do I need to get a bonus product?
    • How can I see the points I’ve earned?
    • How much are reward points worth?